Return Policy

Non- defective Products- Right to “cool off”:

Products which are NOT defective or damaged or which you found to be unsuitable, can be returned to Technology Investors within 7 (seven) workings days from date of delivery, provided that the Products have not been opened (SEALED) and the packaging is in its original condition and you are able to produce the original invoice/ credit card/ debit card slip as proof of purchase. You are then entitled to cancel the sale of the Products in terms of Section 44 of the ECT Act within 7 (seven) working days after your receipt of the Products and to obtain a full purchase price refund, subject to being charged a 16% (of the retail price) fee in respect of return and handling charge to non-defective returns that have not been opened and remain in the original packaging.

Technology Investors can hold you liable for any damage caused to the Products whilst it is in your possession. Unfortunately, should the product be opened or used in any way, a 20-25% fee (of the retail price) will be charged accordingly.

Should the product be opened but still in the original condition it was sold in, Technology Investors will be happy to accept a return of the product and refund you, less 20-25% as a handling fee to cover delivery, collection & admin costs. The percentage will be determined by the price bracket of the device. A return such as this will only be accepted within the first 24 hours from receipt of delivery.

Please note there are no returns or refunds for change of mind on goods that have been opened.

BULK ORDER RETURNS

For Bulk Orders where fulfilment of the order required ordering of new stock, under NO CIRCUMSTANCE whatsoever will Returns/ Refunds will be accepted.